All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core network ? Operational
90 days ago
100.0 % uptime
Today
Telephony service ? Operational
90 days ago
100.0 % uptime
Today
Call routing ? Operational
90 days ago
100.0 % uptime
Today
Dashboard service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Degraded PBX Service
Resolved - Calls progressing through the PBX cluster (S5) are now stable, and access to the web interface has been restored. Our teams will continue to monitor the situation. We apologise for any inconvenience caused and thank you for your patience. A Reason for Outage (RFO) will be created and provided upon request.
Nov 15, 14:26 UTC
Identified - Our engineers have identified that the brief service disruption was caused by a malfunctioning database process. Restarting the PBX during the transition to the backup server restored the service, and we have since transitioned back to the primary instance
Nov 15, 14:18 UTC
Update - Our engineers have switched the PBX cluster (S5) to a backup system. We are now observing successful routing of inbound and outbound calls. We will continue to monitor the situation closely and provide further updates as we investigate the root cause.
Nov 15, 14:11 UTC
Investigating - We are aware of an issue affecting inbound and outbound calling on one of our PBX clusters (S5). Our engineers are actively investigating the root cause and will provide updates as soon as more information is available.
Nov 15, 14:00 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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